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Why Orange-Casual

The Orange-Casual guarantee is simple: provide customers with 100% satisfaction with of our Orange-Casual branded items and services. If you are not happy with our service or product or in need of help, drop us an email to shopify@orange-casual.com and we won't stop working until you're satisfied.

WE OFFER A 90-DAY RETURN GUARANTEE:

Orange-Casual has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Orange-Casual to life. If you receive any item not meeting expectation in 90 days from the date of purchase, please contact our service support team. Please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly. We want you to be our lifelong customer.

IMPOSSIBLE LOW PRICE

We offer our customers a huge selection of products at affordable prices all over the world. Our quality control has strict standards to ensure products are selected carefully. With our three large-scale manufacture bases, we can reduce the direct costs and provide impossible low prices. Customers can even save more by using Orange-Casual reward points program. Points can be earned by subscribing to our newsletters, placing orders, writing reviews and so much more.

FAST DELIVERY & REAL INVENTORY

Orange-Casual has an advanced warehouse inventory system. All of our products are stored in our inventory and shipped out when any order is placed. Unlike other online retailers, we ship directly from our own warehouse in the USA, United Kingdom and Germany. By establishing our warehouses in these countries, we can service our customers with faster deliveries. Your packages will be picked up and delivered out by our carriers within 24 hours.

DEDICATED CUSTOMER SERVICE

Orange-Casual .com is dedicated in offering better than good customers service. In fact, our customer service is here to help. Going above and beyond in replying to any inquiry related to product requirements, package descriptions, tracking numbers, warranties, and our return policy. We'd also love to hear from you on how we can help you to improve our services and store.